Feature
Know which reps are free before you book the appointment
Sylk System lets each rep set recurring weekly availability, block one-off dates, and request time off from their own account. Managers see that availability when they assign leads, so appointments go to reps who can actually run them.
Weekly blocks reps set themselves
Reps mark recurring unavailable windows by weekday, with a note such as a standing school pickup. Single dates can be blocked the same way for one afternoon or a full day.
Time off with a manager decision
Reps request time off for a date range with an optional reason. A manager makes the decision, and the rep sees the outcome on their dashboard.
Visible where dispatch happens
Pending time off shows up in the lead assignment panel, and the manager dashboard lists who is off today. Managers stop calling around to find out who can take a 6 p.m. appointment.
Common questions
More answers are on the FAQ page.
Can reps change their own availability?
Yes. Each rep manages their own weekly blocks and blocked dates from their account. Managers see the updated availability when they assign leads.
Does time off need approval?
Yes. Reps submit a request and a manager makes the decision. Pending requests are shown to managers while they assign leads.
See it with your own team in mind
We'll walk through it using the way your reps sell today.